Surprise hua ki support thoda self-driven tha
Maine WFHI ka software use karna shuru kiya toh sabse zyada surprised thi ki support itna hands-on nahi tha. Mujhe zyada tar cheezein khud hi samajhni aur solve karni padi, jo thodi unexpected thi. Communication mein fast response milta tha, par detailed guide nahi milta har baar, toh kabhi kabhi main confuse ho jati thi. Onboarding process acha tha but jahan tak customer support ki baat hai, woh thoda limited tha. Lekin training sessions mein jo explain kiya gaya, usse basics clear huye. Dialer aur calling tools me bhi kuch features samajhne the, jahan mujhe explore karna pada khud se. Database ka feature achha laga, par uska integration thoda tricky tha initially. Updates time par mile, kaam mein rukawat nahi aayi zyada. Overall, main khud zyada effort kar rahi thi, magar communication straightforward tha aur jo help mili wo valuable thi. Thoda aur detailed support expected tha, especially for beginners, par phir bhi main ye system use karna continue karungi.