2 out of 52 of 5Verified purchaseSupport and communication
surprise hua ki support itna kamzor tha
Jab mene telephonic support ko call kiya, toh mujhe laga tha ki woh meri problem ko jaldi se samjhenge aur solve karenge, par thoda disappoint hua. Communication mein clarity ki kami thi, aur kuch baar mujhe baar baar details batani padi. Jo problem aayi thi, woh basic thi, toh expect kar rahi thi ki support usme jaldi help karega. Shayad next time bhi mujhe khud hi zyada try karna padega, kyunki unka response slow tha aur guidance effective nahi thi. Training achhi thi, par jab frustration ho jata hai to woh support kaafi matter karta hai.