2 out of 52 of 5Verified customerSupport and communication
Surprise hua ki support itna baar-baar repeat karwana padta hai
Support se baat karne par mujhe yeh surprise hua ki mujhe apni problem baar-baar samjhani padti thi, jaise ki woh pehli baar sun rahe ho. Waiting time bhi kaafi lamba tha, jo ki thoda frustrating laga. Onboarding aur training mein koi problem nahi thi, lekin jab technical issue hua toh support team ne multiple baar se wahi questions pooche. Dialer aur database software features sahi se kaam kar rahe the, par jo communication experience tha woh utna smooth nahi tha. Automatic updates ke baad kai baar mujhe dobara set up karna padta tha, jisme support se help lena pada. Overall, thoda zyada patience chahiye support communication mein.