Surprise hua ki sab itna mushkil tha
Main soch raha tha ki onboarding main jaldi se ek simple setup ho jayega, par yeh toh bilkul nahi hua. Jab training ke modules khole toh confusion aur frustration ka mahaul ho gaya, especially jab mujhe apne liye relevant sections dhundhne the. Software ka navigation thoda complex lag raha tha, koi clear direction nahi mili ke main kya karun ya kis step pe hoon. Training ke materials bhi itne clear nahi the ki bina kisi help ke samajh aa jaye. Is wajah se mujhe baar baar telephonic support ko call karna pada, jahan response thoda slow tha. Jo dialer aur database feature hai, unko use karna pehle se zyada mushkil lagne laga tha jab tak main training complete nahi kar paaya. Payment aur sign-up process sahi tha, koi jyada dikkat nahi hui wahan. Overall, mujhe laga ki onboarding flow se expectation zyada thi, par outcome disappointment tha. Shayad mujhe zyada patience rakhna tha ya khud zyada effort lagani thi, par experience mere liye aloof raha. Yeh sab dekhte hue shayad main dubara try karna nahi chahunga.