Surprise hua ki payment mein itni baar follow-up karna pada
Main soch rahi thi ki payment aur invoice process easy hoga par mujhe bahut zyada repetition aur wait karna pada. Pehle toh payment link sahi se activate nahi hua, is wajah se baar baar customer service ko call karna pada. Aap log ka billing system kabhi kabhi slow lagta hai aur mujhe har baar apne details dobara dene pade. Ye thoda frustrating tha, kyunki main expect karti thi ki sign-up ke baad payment smoothly process ho jayega. Waha tak ki jab payment complete ho gaya tab bhi invoice thoda late mili, jiske vajah se mujhe apni accounting department se baar confirm karna pada ki invoice mil gaya hai ya nahi. Support staff accha tha, par unke paas bhi proper information nahi hoti har baar, jisse waiting badh jati hai. Aapko yeh system thoda aur streamline karna hoga taki repetition kam ho aur customers ko baar baar call na karni pade. Overall mujhe acha laga ki software alag thi, par billing mein thoda zyada time aur effort lagta raha jo avoid ho sakta tha.