Surprise hua jab payment galat process hua
Billing aur payment mein jo dikkat aayi thi, woh seriously frustrating thi. Jab invoice mila toh charge alag tha jo mene expect nahi kiya tha. Maine socha ki shayad galti se duplicate payment ho gaya hoga. Maine customer support ko call kiya, par waiting time bahut zyada tha aur jab finally baat kar payi, toh unki response slow thi. Problem ko solve karne mein zyada time laga aur mujhe baar baar apni baat repeat karni padi. Payment portal mein bhi error aa raha tha jab main try kar rahi thi phir se bill check karne ki. Overall, mujhe laga payment process mujhe jyada confusion de raha hai. Mujhe laga tha ki jab kuch galat hoga toh wo jaldi solve ho jayega, par yeh toh bilkul alag experience tha. Main honestly abhi bhi confuse hoon ki mera payment sahi hua hai ya nahi. Ye payment system mere liye kaam nahi karta.