Surprise at the amount of wait time involved
Signing up for the WFHI platform, I expected the onboarding process to be quicker than it was. While the software itself functioned as promised and the dialing tool connected smoothly to my contacts, I found myself waiting longer than anticipated for some features to become active after initial setup. The support team did give timely updates, which helped ease the wait. I was also surprised how often I needed to repeat steps during the onboarding phases to get everything working properly. It felt like a mixed bag where the promising calling features were overshadowed by delays and repeated actions required on my part. Even though some elements worked well, I wasn’t expecting the wait or the repetition during setup to complicate things this much. Still, the database feature integrated well with my workflow, showing some real potential once the system was fully operational. Overall, the experience started well but the waiting time and repetitive confirmations took away from the smooth start I hoped for, making this a genuinely mixed impression for me.