2 out of 52 of 5Verified purchaseSupport and communication
Support zyada wait aur repeat karne wale logon ke liye nahi hai
I had a pretty frustrating time with WFHI's support and communication. Jab pehla call kiya tha, mujhe apna issue dhyan se explain karna pad gaya, lekin mujhe baar-baar repeat karna pada, kahin agent ko samajh nahi aaya. Phir woh mujhe dusre department mein transfer karte rahe, aur har call mein waiting time bhi badha. Personal experience dekha toh mujhe lagta hai yeh system un logon ke liye suit karega jinko patience zyada hai waiting aur dohraane mein, par jinhe quick results chahiye unke liye thoda difficult rahega. Mujhe support ka that one part acha laga jahan finally kisi ne mujhe proper solution diya but it was too late. Overall to I was hoping for less waiting and more clear communication, par yeh wait aur repetition bahut thi.