3 out of 53 of 5Verified customerSupport and communication
Support zyada quick nahi tha, thoda aur responsive hona chahiye
Support team ke response ka experience thoda mixed raha. Ek baar jab mujhe call karne mein dikkat aayi, toh phone pe help achhi mili - unhone DHANG se problem samjhi aur solution diya. Lekin kuch baar main lag raha tha ki queries address karne mein thoda time lagta hai, aur phone pe baaki support staff itna prompt nahi tha. Kabhi-kabhi lagta tha ki communication mein ek consistent flow nahi hai. Mujhe lagta hai agar overall support zyada responsive hovey toh user experience better hota, especially jab urgent technical issues ho. Thoda aur proactive approach dekhne ki ummeed karta hoon.