Support zyada help nahi kar paya, end mein mujhe disappointment hi mila
Main training ke dauraan support team se feedback lene ki koshish kar rahi thi, par unfortunately wo log har baar time pe respond nahi kar paye. Jab bhi mujhe kisi step ko samajhna tha ya kisi technical problem ka solution chahiye tha, toh mujhe lagta tha ki support waale busy hain ya phir wo quickly jawab dene ke liye prepared nahi hain. Isse mera onboarding experience affected hua kyonki main kaafi baar khud se hi kaam nikalne ki koshish karti thi, jo ki thoda stressful tha. Software aur dialer tools achhe the, lekin jab queries par timely response nahi milte toh kaafi frustration hota hai. Database features ko leke bhi main clarity mang rahi thi, par use samajhne mein thodi dikkat rahi. Payment aur sign-up process chalti rahi bina badha ke, usme koi dikkat nahi thi. Lekin support ki kami ki wajah se mujhe lagta hai mera outcome utna achha nahi raha jitna ho sakta tha.