3 out of 53 of 5Unverified experienceSupport and communication
Support works steadily day to day, but not for beginners
Over the weeks, support was consistent in helping me when I called, usually resolving my issues about using the dialer and database features. Day to day, the software ran fairly smoothly without major disruptions. The small reservation is that those new to remote workflow software might find the amount of initial self-exploration needed a bit overwhelming since the guidance after onboarding wasn’t very structured. If you prefer to have detailed, hands-on support all through the setup period, this might not be the best fit. But for someone comfortable troubleshooting along with occasional calls for help, it suits well enough and runs reliably over time.