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WFHI review

Support working hours ne thoda surprise kiya

4 out of 54 of 5Unverified experienceSupport and communication

Support working hours ne thoda surprise kiya

Main expect nahi kar raha tha ki support ke timing itne close honge mere kaam ke ghanton ke. Ek baar jab maine telephonic support call kiya tha raat ke waqt, toh mujhe accha laga ki unka team available tha, jo mere liye ek surprise tha. Baaki din ke support calls generally on time milte hain aur issue resolve hote hain. Training sessions ke baad bhi automatic updates ke baare me clarification mil gayi, jo helpful rahi. Database aur dialer tools se related queries me thoda thoda waqt lagta hai to get full clarity, par support se interaction se sab manageable hota hai. Mujhe laga tha ki shayad support restricted hours me milega, lekin ye flexible timing mere kaam ke liye kaafi useful sabit hua. Overall, thoda adjustment karna padta hai time zone ke hisaab se, par main khush hoon support ke timing se.

Pradeep NambiarMizoram, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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