Support worked well but thoda aur pro active hona chahiye tha
Mujhe support service se kaafi expectations thi pehle, aur overall jo experience mila wo theek thaak raha. Telephonic support ke zariye jo queries main ne poochi, wo timely address hui, aur mujhe clear answers milein jo mera kaam aage badhane mein madadgar the. Lekin mujhe laga ki support team ko thoda aur proactive approach leni chahiye, jaise ki agar system updates aayein toh pehle se inform karna ya dialer ki functionality mein koi changes ho rahe hain toh batana. Wo chiz main miss kar rahi thi. Training ke dauran bhi jab kuch doubts the, tab inke quick responses ne mera kaafi time bachaya. Software updates jo automatically hote hain, unke baare mein brief communication support team se mil jata toh aur acha hota. Lekin jahan tak efficiency aur professionalism ki baat hai, wo onboard rahi. Billing ya payment se related queries par bhi support ki service prompt thi. Overall, mujhe lagta hai ki basic expectations toh meet hui hain, bas thoda aur engagement hona chahiye customer ke saath for better experience.