5 out of 55 of 5Verified purchaseSupport and communication
Support worked well across the week, no issues
Over a thorough week of using the software, I noticed the telephonic support was generally dependable. There were days when I had small questions about the dialer and database sync that I couldn't solve by myself, and each time, calling support resulted in a helpful and patient response. They didn’t just give quick answers but made sure the solutions fit my workflow needs. At no point did the automatic updates disrupt my activities, which was a relief. This consistent, calm assistance made day-to-day use much smoother, and I didn’t encounter any major hiccups to complain about during that week.