4 out of 54 of 5Verified purchaseSupport and communication
Support worked fine in daily use
After using the software regularly for a few weeks, I found the support reliable on a day-to-day basis. Any issues with the onboarding or database integration were handled quickly, and the telephonic assistance was helpful whenever I called. The dialer performance stayed consistent, and the automatic updates didn’t disrupt anything, which was good. Overall, the system behaved well beyond the initial setup phase. I didn’t encounter any major roadblocks with invoicing or payment processes, and the training materials proved useful long after the beginning. Given my experience, I would rate the ongoing support and communication positively with just a minor reservation about the speed of some responses.