Support worked but might test patience of some users
When I first tried contacting WFHI support, I found the team helpful in answering my initial questions about the calling tools and database integration. However, there were moments when I had to repeat some details because the first person didn’t catch everything, which was a bit frustrating. On a few occasions, there was a delay in getting through, leading to a bit of waiting time that could be avoidable. For someone patient and comfortable going over details multiple times, this system would work fine and they’d probably get the assistance they need. But if you value quick fixes and minimal back-and-forth, this arrangement may feel a bit tedious. The positive part is that the support team was always friendly and willing to help, even if there were some communication repetitions. It’s a decent balance but could be improved to suit those who prefer very efficient interactions.