Support worked but might not suit those needing instant answers
My experience with the support team started off okay, albeit I had to spend some time explaining my difficulties with the dialer settings. There were a few back-and-forth phone calls, and I sometimes felt the responses didn’t fully resolve my questions right away. They were patient and polite, but the solutions occasionally required me to try multiple steps on my own. I felt more confident with the software as these interactions continued, understanding the workarounds provided. However, if someone expects fast, no-fuss resolutions, this might not fit well. For users who don’t mind learning by trial and error with some guidance, it’s adequate. I also appreciated that invoices and payment processing went through without issues, and overall communications were professional. It seems that more seasoned users or those comfortable with technology will find the support sufficient, but beginners or those less patient might struggle with the wait and partial answers at times. So, this service is okay if you’re ready to be a bit hands-on and patient while learning the ropes.