Support wording was mostly clear, but a bit confusing too

Support wording was mostly clear, but a bit confusing too

I found the support pretty helpful when I called, and the people were friendly which made me comfortable explaining my issues. The labels in the software matched the titles in the training so I didn’t have to guess what things meant. However, sometimes the wording for certain database actions seemed a bit vague, which caused minor confusion when I tried to follow older instructions. It wasn’t a big deal, but occasionally I wished the terminology was more straightforward. Despite this, calling the support line was easy and their answers made sense most of the time. So the good part is the support team is solid, but the less clear labels sometimes slowed me down and made things a little frustrating.