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WFHI review

Support wording thoda confusing hai, not for beginners

2 out of 52 of 5Unverified experienceSupport and communication

Support wording thoda confusing hai, not for beginners

Toh main soch rahi thi ki support agar achha hoga toh baaki sab thik ho jayega. Lekin jab labels padha, toh clearly kuch cheezein mujhe samajh nahi aayi. Wording bahut technical thi, jo naye users ke liye confusing ho sakti hai. Overall communication thodi scattered lagti hai, matlab kabhi response milta hai aur kabhi nahi. Jo chiz pasand aayi, wo ye thi ki telephonic support at least available tha, aur kabhi kabhi helpful bhi tha. Par agar aap beginner ho aur technical terms nahi samajhte, toh ye product aapke liye ideal nahi hai. Payment aur invoicing process straightforward tha but support ki clarity nahin thi. Aise lagta hai ki aur simple instructions dena chahiye taaki new users ko dikkat na ho, warna frustration badh jata hai aur kaam ruk jata hai.

Vinita BhandariLadakh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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