4 out of 54 of 5Verified customerSupport and communication
Support wording thoda ajeeb laga, par samajh toh aaya
Overall, support ka communication theek tha aur labels bhi mostly samajh aaye. Lekin kuch terms thode confusing the, jaise ki 'priority assistance' ka matlab mujhe pehle clear nahi tha. Wording thodi fine tune karne ki zarurat hai taaki sab log easily samajh saken. Dialer aur calling tools mein koi dikkat nahi aayi, sab kaam smoothly hua. Support ka tone friendly tha, par main expect karta tha ki thoda aur plain language use hogi jo har kisi ke liye easy ho. Phir bhi, unka response time acha tha isliye mujhe jyada problem nahi hua. Agar yeh chhoti cheezein improve kar di jaayengi toh experience aur behtar hoga.