4 out of 54 of 5Verified purchaseSupport and communication
Support Wording Required Some Effort
The telephonic support was generally helpful, but understanding some of the wording and labels in the software took a bit of effort on my part. Many terms used in the dashboard and dialing system were not immediately intuitive, so I had to ask for clarifications a couple of times. The support team patiently explained things, though I think slightly clearer terminology in the interface itself would reduce these back-and-forth conversations. Despite that, the overall communication was balanced and satisfactory enough that I felt supported throughout. The minor confusion around labels didn't significantly slow my work but was a little hurdle initially.