Support wording made sense generally, might use again with some hesitations
I’ve used the support services a few times and overall the wording and labels made pretty good sense to me most of the time. The instructions over the phone were straightforward and logical, which helped me get through setting up the dialer and the database features. That said, there were moments when labels or terms in the training material weren’t what I expected, which created a short pause in the workflow. I think the automatic updates sometimes added new wording that wasn’t instantly familiar, so a heads-up or glossary might improve that. The telephonic support felt accessible and responsive, though occasionally I had to wait a bit to connect. On the whole, it was a balanced experience — enough clarity to make progress, but a bit of work required to understand certain phrases or features. I’d probably use their services again, keeping in mind that some patience and attention to wording details will be necessary along the way. It’s not a perfect system, but it does get the job done fairly well without too much confusion.