2 out of 52 of 5Verified customerSupport and communication
Support wasn’t reliable day to day, honestly quite disappointing
Over the weeks of using WFHI’s software, I noticed that the support was not consistent beyond the first few calls. At the beginning, I got helpful answers, but as the days passed, it felt like assistance dwindled and they weren’t as available or as attentive. The automatic updates sometimes broke features without clear warning, which caused frustration. I did like how the payment process was straightforward, but overall the daily communication and troubleshooting support were quite unreliable. If I were to describe this to a friend, I’d say it didn’t meet my expectations once the initial setup excitement wore off and the routine problems started.