Support wasn’t quite what I imagined, might suit some better than others
I had certain expectations about the support service before signing up, but the reality was a bit mixed. The telephonic assistance was polite and eventually helpful, though initial responses didn't always match the depth of help I was hoping for. Some of the wording and explanations felt more general than specific to my issues, which left me wondering if the service suits users who prefer very hands-on and detailed guidance. If you're someone comfortable figuring things out yourself with just some high-level pointers, then this might work well, but if you expect step-by-step coaching whenever a problem arises, it might feel insufficient. Overall, it wasn't bad, just a bit different from what I planned for, so it’s worth considering your personal support style before choosing this package.