Support wasn't quite there when I needed it
Honestly, I was hoping the support side would be more on the ball. When I tried calling for help with some glitches in the dialer feature, responses were slow, and sometimes it felt like I was stuck in a loop. One time, I left a message and didn’t hear back until much later, which was frustrating because I needed to keep going. They did have the automatic updates that seemed to fix some general problems, which was a plus, I'll give them that. But overall, I felt like the kind of quick, back-and-forth communication I wanted was missing. It’s like you expect support to be there when you’re stuck, but here, sometimes it felt more like waiting for an occasional callback rather than real-time help. I don’t want to be harsh, but this definitely wasn’t as responsive as I imagined it’d be, and that left me feeling a bit unsupported.