Support wasn’t great, felt like I was on my own
I reached out to telephonic support multiple times but often found my calls unanswered or delayed. When I did manage to speak with someone, the responses felt scripted and did not address my specific problems clearly. I was left repeating the same issues without much progress, which was frustrating. The software itself seemed okay for the basics, but the lack of reliable support made setting up advanced features difficult. Training and onboarding materials did not compensate fully for this and left me guessing on several configurations. Payment and invoicing were handled smoothly enough, but that was the only straightforward part. Overall, the process felt isolated rather than supported, and I would not recommend this if you expect timely, personalized assistance. I told a friend it seemed like I was set adrift with little help when technical questions arose, which is disappointing for a paid service.