Support wasn’t for me, maybe better for others
Honestly, I tried to get help from their telephonic support a few times and felt like I was going in circles. The explanations were kind of vague, and sometimes it felt like they were reading from a script rather than understanding my actual issues. I was hoping for clear guidance on how the calling tools and dialer worked when integrating with my database, but instead got answers that left me more confused. On the flip side, the sign-up and payment process went okay, pretty straightforward. I think if you're someone who prefers clear, no-nonsense communication, this might not be the best fit for you. But if you don’t mind some back and forth and can manage some trial and error, you might find it workable. The software itself has potential, but the support side didn’t quite meet what I needed. I’d say it’s good for folks who don’t expect high-touch guidance.