The support was difficult to find and even harder to get useful help from. When I searched for answe

The support was difficult to find and even harder to get useful help from. When I searched for answe

The support was difficult to find and even harder to get useful help from. When I searched for answers or guidance related to updating the dialer or managing the database, there wasn’t a clear path to follow, and the FAQs didn’t quite address my situation. I did appreciate that the phone support was at least friendly when I finally connected, but getting to that point took effort I hadn’t anticipated. The invoicing questions were straightforward and handled well enough, so I’ll give credit there. But overall, I found the lack of easily accessible documentation and clear instructions frustrating. I expected a bit more guidance so I wouldn’t have to waste so much time hunting around. Simply put, the support experience felt like a dead end more often than not, which made using the software less enjoyable. I’m rating it low because of how hard it was to get what I needed quickly here, despite some positives in certain areas.