Support wasn’t better than what I’d used before, but the dialer worked well
When I first started using WFHI’s telephonic support, I compared it directly with previous services I had experience with. The support team here was polite and provided the information I asked for, however the response times sometimes lagged behind what I was used to. That was a bit disappointing, as quick answers are crucial when working remotely. On the brighter side, the dialer tool within the software operated efficiently throughout my trial period, showing reliability and ease of use. The database too was straightforward for managing contacts. So, while the communication and support slightly underperformed compared to my prior experience, the core software features themselves were quite functional. If the support got faster, this could be a more compelling package overall. For now, I’d describe it as decent but not outstanding support paired with some solid technical tools.