support was way worse than what i’d used before, really frustrating
Honestly, the support here was a disappointment compared to what I was used to before. I expected at least a decent back-and-forth, but what I got instead was a lot of waiting on the line and having to repeat my problem multiple times to different people who didn’t seem to listen well. There was barely any continuity in communication, which made the whole thing frustrating. I also noticed they didn’t pick up on some details I mentioned earlier, so it felt like starting from scratch every time I called. Compared to earlier support experiences where I got quick and clear answers, this felt slow and unorganized. The repetition and waiting really slowed down my work since I was trying to set up the database alongside calling features, and their help didn’t get me very far. I’m not impressed with how the support works for solving issues, and it left me annoyed because I thought it would be better based on what I heard initially. Definitely not the smoothest experience I hoped for here, especially for something technical like this.