Support was useful but I might still need help
You handled my queries over the phone with respect and clarity, which I appreciated. The telephonic support team was able to answer many questions about the dialer and database features, which made my onboarding smoother. Yet, there were a few points during the automatic updates where I found the changes confusing and had to reach out again. It's likely I will need your assistance again in the future, especially as I continue to explore more complex parts of the software. The invoicing and payment process was straightforward and did not raise any issues on my side, so no help was needed there. In summary, you provided decent support but some follow-up guidance could still be useful as I get more skilled with your system. I think ongoing communication will help me get the most from your product.