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WFHI review

Support was thorough but missing quick follow-up

5 out of 55 of 5Verified purchaseSupport and communication

Support was thorough but missing quick follow-up

I called the support line as soon as I signed up, hoping to clarify some questions about the training modules and the dialer functionality. First, they guided me through accessing the dashboard, then patiently explained how to navigate the calling tools step-by-step. Afterward, they assisted me with setting up the database integration used to manage workflow contacts. Each step was clear and built upon the previous, making it easy to understand. However, I found that after the initial call, the promised follow-up for my invoicing query was delayed, leaving a short gap in communication that felt a bit inconvenient. Otherwise, the support team was very sensible in their approach.

Ritika ChopraDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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