Support was thoda complicated, overall ek ajeeb feeling
Pehle mein jo remote workflow systems use karta tha uske mukable mein WFHI ka support experience thoda alag tha. Support team ka response time decent tha, aur calls mein generally polite the. Lekin kabhi kabhi unka solution zyada technical ya vague lagta tha, joh mujhe thoda confuse karta tha. Support ke saath baat karte waqt mujhe lagta tha ki unka troubleshooting process standard hota hai, jo mere specific case ko thik se address nahi karta tha. Pehle wale tools mein mujhe zyada personalized support milta tha, aur har problem pe quick follow-up hota tha. Yahaan thoda generic lagta tha poora system, aur kabhi kabhi support ke aur software ke beech mein alignment ki kami lagi. Sign-up aur invoicing simple thi lekin communication process ke time kuch delays aaye. Overall, support ka experience kuch khaas acha nahi laga, thoda complicated sa aur ek ajeeb feeling chodi mujhe.