Support was there, but mostly I did my own homework
Honestly, the support from WFHI was available when I needed it, but I still had to figure out a good deal of the software's functionality on my own. The sign-up and payment steps were straightforward, and the invoicing system was reliable without any hiccups. But when it came to the calling tools and understanding how to utilize the database effectively in my workflow, I spent a lot of time exploring features without much real-time help. Automatic updates happened smoothly, which was appreciated, yet how those updates might affect my setup was something I had to monitor independently. Telephonic assistance was pleasant but often felt generic and didn’t fully cover the detailed queries I had. I’d tell a friend that WFHI’s support is more about pointing you in the right direction than walking you through every step, so if you’re ready to do some experimenting yourself, it could work for you. Overall, it's a mixed bag regarding support and communication.