Support was there but I mostly figured things out alone
From the beginning, the software was fairly intuitive but I did encounter a few moments where I wasn’t sure what to do next. The training covered most of the basics clearly, but when I tried to customize my dashboard and dialer settings, I had to spend time clicking around and experimenting to find what worked best. I contacted support just once, and the phone assistance was polite and informative, although it did take a little while to get through to an agent. That part stood out to me — it felt like help was available, but not immediately. The automatic updates seemed to arrive regularly, which made the software smoother over time. Signing up and handling payments was straightforward without issues. Overall, I think the software is well equipped, but you should expect to figure out some parts on your own before reaching out to support, especially if you want quick results.