1 out of 51 of 5Verified customerSupport and communication
Support was the only bright spot here
I found the explanations from support somewhat lacking in clarity but they were definitely enthusiastic about helping. Much of what was shared felt confusing and left me more puzzled than before. However, the one thing that stood out was their eagerness to assist over the phone, which was appreciable even if the communication wasn’t always clear. The onboarding and software setup felt complicated because of vague instructions, and the calling tools were not easy to figure out on my own. I had expected better guidance on how to actually use the system. Unfortunately, overall I felt frustrated with how the information was presented, but the friendly attitude of support at least gave me some hope.