Support was the one standout, but mostly it didn’t work for me
From the start, I thought the software would fit my needs better, but day to day it was a different story. The calling tools and dialer often failed to connect smoothly, which was frustrating. I tried reaching out to the telephonic support several times, and that was honestly the only part I liked — the people were polite and tried to help. But the problem was that the solutions they gave didn’t really fix the issues for the long term. Every day felt like repeating the same conversations. The training and onboarding didn’t prepare me enough to manage the database features or the automatic updates, which kept changing the interface unexpectedly. Sign-up and payment process were straightforward, but once inside the software, I felt lost most of the time. Overall, the support was the highlight, but the software didn’t meet my expectations, and this made the experience quite disappointing.