Support was surprisingly straightforward, no big delays
I usually don’t expect a lot from telephonic support, but with WFHI, it was different in a good way. Throughout the troubleshooting, I rarely had to repeat myself, which I found refreshing compared to other services. The wait times weren’t completely absent but definitely shorter than what I had feared. It felt like the team was prepared and met me halfway in understanding my issues. That gave me enough confidence to rely on them when I hit a snag in accessing the calling tools or working with the database. It’s not like I would rave about it loudly, but I’d quietly tell a friend it works well enough if you need occasional help without lengthy hold times or cumbersome repetition. I think the telephonic support strikes a reasonable balance between availability and effectiveness without being flashy or over the top.