5 out of 55 of 5Verified purchaseSupport and communication
Support was surprisingly smooth with minimal repeated explanations
When I contacted support, I was expecting the usual long wait times and having to repeat my issue multiple times. However, the telephonic support was quite efficient. The person I spoke with quickly understood my database-related questions and helped me clarify the dialer settings. The whole conversation felt smooth with hardly any repetition or unnecessary waiting. It really improved my onboarding experience as updates to the software and additional training links were also promptly shared during the call. Overall, I appreciated how the support avoided dragging things out and got to the solution quickly, making me feel I could rely on help whenever needed without wasting time.