4 out of 54 of 5Verified customerSupport and communication
Support was surprisingly quick despite a few bumps
I hadn’t expected support to react so promptly once a technical issue popped up with the dialer during my calls. Usually, such problems can drag on due to slow response. The first call resolved some confusion, but I had to call back once more to get full clarity on database integration after the update. It surprised me how they handled things since I expected longer waits or more complicated fixes. Though it was overall positive, I still wish the process was a bit smoother with less back-and-forth, but I guess a couple of calls were necessary to get the job done. Still, better than many other support experiences I’ve had in similar software.