Support was surprisingly patient, even though I've explained before
Honestly, I was a bit surprised at how patient and clear the WFHI support was on the phone. After quite a few calls about the same topics related to the dialer setup and database filtering, I was expecting some frustration from them, but instead they walked me through the troubleshooting patiently every time. They didn’t just repeat scripted answers; they actually listened to what I was saying and tailored their advice. By the end of one recent call, I felt much more confident to set up the calling tools without needing help again soon. The invoicing and payment procedures are also straightforward, which reduces any mental load when balancing multiple tasks. Training was good, and automatic updates handled behind the scenes kept improving the platform steadily. Overall, the support experience defied my low expectations and made me feel that if I have any issues later, I can count on them without hesitation.