Support was steady but took some time to start
My experience with support and communication was largely positive, though it wasn’t without a few delays. When I first signed up and tried to get started with the dialer and database features, it took some time before I could get full assistance from the team. The initial response wasn’t immediate, and setting up the software according to my workflow needed several calls. However, once the support team was engaged, they provided thoughtful and clear guidance without rushing. The telephonic support was patient and knowledgeable, which helped smooth out the onboarding issues. Invoicing and payment processes were handled without fuss, so that side was seamless. Weighing the longer wait to get things going against the quality of help I got later, I’d say it was worth it. I probably would do it again because the end result met my needs, even if the start was somewhat slow and required persistence.