Support was so unreliable it left me wondering what’s next
After multiple calls and explaining my issues repeatedly, I still don’t feel confident about using the WFHI software properly. The telephonic support promised help but left me more confused each time. It was surprising how often my concerns were not fully addressed or understood. Each session seemed like a new problem without a proper solution, which honestly drained my patience. I had expected clear guidance, but it felt like I was explaining the same things over and over without real progress. In the end, what surprised me most was how disconnected the support felt from the actual software challenges I was facing. I hoped for more clarity and reassurance but ended up unsure about how to move forward. Definitely not an experience I would have anticipated.