Support was slower than expected but adequate
The time it took for support response was longer than I expected before signing up, based on the promises made during initial inquiries. I assumed I would get quicker clarifications since that was important for choosing the product. When I eventually needed help with the calling tools and the database function, the telephonic support was thorough but not very fast. Sometimes I had to wait between calls or emails, which interrupted my work rhythm. The guidance was useful once it arrived, but the delays were frustrating initially. Overall, the level of support matched what I expected, but the timing was less prompt than I wanted. For future interactions, faster communication would help enhance the experience considerably. Despite these issues, the support did eventually address my questions fully and I was able to progress without further problems.