Support was slow, yaar, not great at all
Mujhe laga tha support thoda better hoga, lekin honestly, woh itne responsive nahi the. Jab bhi main call karti thi, ya message bhejti thi, unka response ya toh late aata tha ya incomplete jawab dete the. Main ek baar ek sawal poocha tha about the dialer feature, wo question pura samjhe nahi lagte the support wale. Thoda delay mein help karti thi, par jab immediate solution chahiye tha, toh usually disappoint karta tha. Baaki software ka setup process theek tha, aur invoices bhi clear the, ye baat main maan sakti hoon. Lekin jab baat support team ki hoti hai, toh thoda frustration hota hai jab turant madad nahi milti. Mujhe lagta hai ye unko thoda improve karna chahiye, warna jo log fast answers chahte hain, unke liye ye thoda tedious ho sakta hai. Overall, main abhi bhi decide kar rahi hoon agar dubara invest karna chahiye ki nahi.