support was slow when things went wrong missing quick help
So I was hoping that whenever the dialer or database faced issues, the support team would jump in quickly and fix whatever was wrong. But nah, things went wrong sometimes and it felt like no one was in a hurry to resolve problems. Calling support was frustrating they kept putting me on hold or asking me the same question again. The automatic updates confused me more than helped because they’d change stuff without warning. Sign-up and payment were okay, but their telephonic support during issues really missed the mark and made me rethink if I’ll stick with them long term.