Support was slow, but not entirely unhelpful

Support was slow, but not entirely unhelpful

Honestly, dealing with WFHI's support felt like a bit of a waiting game. I would call or email with some questions about the dialer issues and incoming updates, but the responses often came back slower than I hoped. Sometimes I wondered if I was missing a better way to reach them faster or if they were just overwhelmed. They did answer eventually and were polite enough, so it wasn’t a total loss. But if I had to explain the experience to a friend, I might say they’re okay when they pick up but getting to that point can be a bit frustrating. I’m not sure if it’s typical or just bad timing from my side.