Support was slow and repetitive, won’t do it again
I really expected a smoother support experience based on initial descriptions. What I got involved a lot of waiting on calls and having to explain the same issues multiple times. I anticipated that once issues were reported, the resolution would be quicker, but instead it felt like I was stuck in a loop of repetitive conversations without any clear progress. This was quite frustrating as I had hoped to get through onboarding and using the dialer efficiently without such delays. The only positive was that eventually, some guidance was offered, though by that time the experience had already left me disappointed. Given all this, I don’t think I would go through the support process again with this service, especially with the kind of expectations I had beforehand. It did not meet the standard I imagined for timely and helpful communication, so I am unlikely to recommend it on that basis.