I contacted the telephonic support several times to clarify doubts and overall, they were pretty res

I contacted the telephonic support several times to clarify doubts and overall, they were pretty res

I contacted the telephonic support several times to clarify doubts and overall, they were pretty responsive. I’m somewhat used to explaining the same questions over and over, so while the staff was willing to help, sometimes I wished the answers were quicker or more direct. They did ensure I got all the instructions I needed about the database feature and the automatic updates, but there were moments where I felt the wait was longer than expected. The communication was polite and professional, but I still ended up repeating some information. Overall, the support was good enough to resolve my issues, though not outstanding in speed. I’m satisfied but not blown away.