Support was responsive but ongoing setup demands held me back
The telephonic support was definitely helpful when it came to getting the initial setup configured, so I appreciate that aspect. They managed to guide me through the dashboard and dialer installation without much fuss. However, it seemed like a lot of the effort remained mine after that point; ongoing issues needed constant follow-up and manual adjustments, which was a bit frustrating. The automatic updates sometimes introduced new settings requiring extra time to reconfigure my workflows. This ongoing setup burden reduced the convenience I expected from the software. So, while the support team offered good responses during setup calls, the post-setup period felt more demanding than I had hoped. The system worked overall but needed more stability to justify the time invested in maintaining it. It felt like a trade-off: good initial assistance versus a longer-term requirement for personal troubleshooting and setup tweaks.